Shipping + Handling
We are happy to ship worldwide! Please choose a shipping option at checkout. You will see all the options that are available within your country.
All domestic and Canadian orders ship via USPS. All other international orders ship via DHL.
Shipping Options:
Shipping rates vary based on timeframe.
A. Ground Flat Rate (5-8 business days)
B. Front of line Priority Flat Rate (2-5 business days)
C. USPS Parcel Select Ground (5-8 business days)
D.USPS Priority Mail (2-3 business days)
E. Priority Mail Express (1-2 business days)
F. DHL International Express (2-7 business days)
Shipping & Processing
Please allow 1-2 business days for processing. Business days do not include weekends or holidays. These times may be extended during holidays, launches, limited edition releases and promotions. Following processing, your order will ship using the delivery option the Customer has chosen at checkout. You will be notified via email with tracking information included. Please note that if you have ordered a preorder item, the item will ship on or prior to, the date specified at checkout.
Once shipped, delivery time within the United States is 1-8 business days, depending on the delivery option chosen at checkout, and 2-7 business days internationally. We do offer expedited shipping options. Irregular Exposure is not responsible for any shipping delays or packages that are reported missing following confirmed delivery via tracking. If your package does go missing and is unable to be tracked as delivered, please contact us at (info@irregularexposure.com) and we will provide next steps.
Elite Shipping Protection
Sometimes, things can happen. Within the VIP Membership, we are happy to offer Elite Shipping Protection. Our Expose Your Irregular Members avoid the hassle of dealing with the Post Office! :)
If your package goes missing or arrives damaged, Irregular Exposure will file and manage the claim for you. Claims can be entered 20 days from the order ship date. On the 21st day (or next business day), we will file the claim and issue you a store credit. You will then be able to repurchase your item(s) immediately and we will reship your order! No hassle, no problem!
If you are NOT an EYI Member and your package goes missing or arrives damaged, we will not issue a store credit until the claim has been processed completely. Claims can take up to 60 days to fully process. If the claim is denied we will not reship the package.
IMPORTANT: Please also send photos of the damages /wrong order to this email address (info@irregularexposure.com). We do require photos of the original packaging to confirm if the style(s)were damaged in transit. Without this, we can not approve a damage claim request.